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Return and Refund Policy  

 

At Wearversez, operated by Drivento Technologies, we strive to provide a smooth and convenient shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Drivento Technologies, while “you,” “your,” and “user” refer to our valued customers. By placing an order on our website, you agree to the return and refund terms outlined below. If you need to send an item back, the conditions for returns are explained clearly for your reference.  

Eligibility for Returns  

Items must be unused, unwashed, and returned in their original condition with all tags, labels, and packaging intact.  

All tags, labels, and boxes must be included in their original state.  

Products that have been worn, cleaned, or altered in any manner are not eligible for return.  

Return requests must be raised within 48 hours from the date of delivery. To begin the return process, please contact our customer support team within this period.  

Items that do not meet these conditions will not be accepted for return.  

How to Initiate a Return  

Step 1: Initiate a Request   
Email your return request along with the Order ID and reason for return to driventotechnologies@gmail.com.  

Step 2: Share Supporting Photos   
If the product is damaged, defective, or incorrect, please attach clear photographs highlighting the issue to help speed up processing.  

Step 3: Follow the Return Instructions   
Once your return request is approved, we will share detailed instructions regarding the return process.  

We reserve the right to decline return requests that do not comply with our return criteria.  

Refund Process & Timeline  

After receiving the returned item, our team will examine it to confirm compliance with our return conditions. You will be informed whether your refund is approved or rejected. If approved, the refund will be credited to your original payment method within 5–7 business days. A confirmation email will be sent once the refund has been completed.  

Partial Refund Guidelines  

If an item only partially meets the return requirements, such as minor damage or missing packaging, a partial refund may be issued at our discretion.  

Damaged, Defective, or Incorrect Products  

If you receive a damaged, defective, or incorrect item, please submit a return request within 48 hours of delivery. Kindly provide clear photos or videos of the issue via email to assist us in resolving the matter promptly.  

Need Assistance?  

For any questions or assistance related to returns or refunds, please contact our customer support team at driventotechnologies@gmail.com.  

Thank you for choosing Wearversez. Your trust means a great deal to us, and we are committed to ensuring your experience remains positive.